Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

Information We Collect

For the purpose of carrying on the Company’s business, including registration and related products and services, you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request:

• Your name;
• Correspondence address and/or billing address;
• Accounts details, including account numbers, service numbers, or user accounts;
• Payment details, including credit card and banking information;
• Contact details, including contact name and telephone number or email address;
• Information for the verification of identity, including identification type and identification number.

In some cases, you may also be requested to provide certain data that may be used to further improve our products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service, or provision of a product depends on your providing all requested data, failure to provide the requested data may prevent us from providing the service to you. 

This type of data includes, but is not limited to:

• Your age;
• Gender;
• Salary range and employment details;
• Education and Profession;
• Hobbies and leisure activities;
• Other related products and services subscribed to;
• Family and household demographics.

Providing personal data is voluntary, but failure to do so may limit our ability to provide certain services.

Purpose of Collection

Your personal data will be used for purposes including:

• Providing products and services
• Processing payments and transactions
• Customer support and communication
• Marketing and promotional activities (with consent)
• Compliance with legal obligations

Use and Disclosure

We will not sell or rent your personal data. Information may be shared with:

• Service providers assisting in operations
• Regulatory authorities when required by law
• Business partners (only with your consent)

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes stated above or as required by law. After that, data will be securely deleted.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Opt-out of direct marketing at any time

Requests can be made by contacting us (see below).

Cross-Border Transfers

If we transfer personal data outside Hong Kong, we will ensure that the recipient provides a level of protection comparable to Hong Kong’s privacy laws.

Data Breach Notification

In the event of a serious data breach, we will notify the Office of the Privacy Commissioner for Personal Data (PCPD) and affected individuals promptly.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us via email: info@s-vpl.com 

Super Vision Pro Limited